How many guests can your space accomodate?
The Madrid Theatre has a very open layout! The over capacity is at 800 guests. However, for a wedding reception, 500 is max. Our main level seats up to 300, white the balcony can seat up to 200 guests! We have also do events under 100 guests! There are many ways to layout our space for events depending on your guest count.
Can we bring in outside food and alcohol?
Although we do have convienient all inclusive options that include catering, we do allow outside licensed and insured caterers to be brought in. We do not have cooking facilities on site, so all food must be prepared off site! We do NOT allow outside alcohol to be brought in. We have a permanent liquor license are prohibited from allowing guests to bring in their own alcohol.
Where do our guests park?
We have multiple, private off street parking lots available which are marked by sandwich board signs in front of each lot. In addition, after 6pm Monday-Friday, all on street public parking is available. All parking is free. We provide an off duty police officer for events whom also monitors our parking lots.
Do you have a special deal with a hotel nearby?
We do not have specific deal with any certain hotel, but are happy to recommend our favorites! Some of which offer shuttle service to and from our venue! Check out the tab on our website "NEARBY HOTELS" for a list and contact info.
Will you hold our date?
We are happy to place a free courtesy hold on your date for up to a week. During that time frame if another client wants to book the date you have on hold, we will give you 24 hours to sign and contract and get us the deposit, or we will have to release the date to the next client.
What are your concert policies?
To ensure the safety of all of our guests the following items are prohibited from our venue:
No Bladed weapons
No weapons of any kind
No large bags or large purses
No Outside lawnchairs, coolers, etc
No spiked clothing
No outside food or drink
No Selfie sticks
No Ipads or large tablets
No Hoolahoops / poi or glowsticks
No audio / video recording
No cameras with detachable lenses without approved pass
Do you have a box office that we can buy tickets in advance?
We do not have a box office for advance ticket sales. If there are tickets available the day of the show, the ticket window will open approximately 30 minutes prior to the show for ticket sales.
I have GA ticket, does this mean I have a seat? Or is it standing room only?
A GA ticket is typically standing room only. The only way to have a seat is to purchase a reserved balcony cabaret table, sold only in sets of 2, or a balcony high top table, sold in sets of 4. Otherwise all tickets are standing room only.
Do you have a minor surcharge?
Our shows are all ages, however anyone under 21 will be charged $2.00 at the door, cash only.
Do you have a bar? Do you serve food?
We have two bars available, one upstairs and one down. We accept cash and credit cards at both bars, we do not have food available for service at concerts.